Refund/Exchange Policy

EXCHANGE POLICY
If for any reason you wish to exchange an item, you can use any of the two options, within 15 days of purchase

Option 1
Exchange from home. Our courier partners will collect and replace items from your doorstep. The charge for this service is Rs. 260/-.
To proceed, please WhatsApp the following information at +1 817-800-8304
1.Name____
2.Order number_____
3. New required product_____
4.Old product ______
5. Reason for exchange____
Attach mobile video of old product with tags attached/uncut and in original condition.

Option 2
This service is free of cost. All you need to do is to send/drop the products with the original receipt, original tags attached/uncut and packing material at our address.
E-10 / 10A Javed Street, Abid Colony, Ghazi Road, Lahore Cantt.,
Ph #: +1 817-800-8304,
along with the following details.
1.Name____
2.Order number_____
3. New required product_____
4.Old product ______
5. Reason for exchange____
After inspection, our team will dispatch the required products.

NOTE: Before proceeding, please visit https://bosscoleather.com/ and see the items and sizes that are displayed as available, from any category.
Items already exchanged, are not applicable for return/exchange.
Return for a Refund
We want you to love our products as much as we do, and believe our quality is second to none.
If for any reason you wish to return an item for a refund, we have 15 days no questions asked return and exchange policy. All you need to do is to send us the items with original receipt, original tags attached/uncut and packing material at our address:
E-10 / 10A Javed Street, Abid Colony, Ghazi Road, Lahore Cantt.,
Ph +1 817-800-8304,
with the following details.
1. Name ____
2. Order Number____
3. Reason for return____
4. Account Title____
5. Bank Name____
6. IBAN__________

NOTE: Delivery charges of Rs. 260/- are non-refundable. Sale/Clearance items can be exchanged but are not applicable for return.
For feedback and suggestions, please contact us at https://bosscoleather.com/